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Blog Post | Consumer Protection

CFPB Adds Consumer Stories to Public Complaint Database | Ed Mierzwinski

Today, the CFPB took a step to make its excellent public database of consumer complaints even better, by adding complaint narratives (stories), but only with the consumer's consent. It's a step we've long urged. It will enrich our research into the marketplace, help consumers make choices and help good-actor firms avoid bad practices by others.

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Report | NHPIRG Education Fund | Budget

Following the Money 2015

Every year, state governments spend hundreds of billions of dollars through contracts for goods and services, subsidies to encourage economic development, and other expenditures. Accountability and public scrutiny are necessary to ensure that the public can trust that state funds are spent as well as possible. 

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Media Hit | Financial Reform

Credit Bureaus’ Deal to Improve Accuracy ‘Huge’ for Consumers

(Bloomberg) -- Buying homes, getting jobs and borrowing money will be easier after an agreement by the three biggest U.S. consumer credit reporting services with New York.[...] “It’s a sea change in the way the credit bureaus treat complaints,” said [U.S. PIRG's Ed] Mierzwinski. “The credit bureaus have been run by computers for years now. They’re going to have to hire more people and actually verify that what a creditor said is true.”

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Report | NHPIRG Education Fund | Transportation

The Innovative Transportation Index

This report reviews the availability of 11 technology-enabled transportation services – including online ridesourcing, carsharing, ridesharing, taxi hailing, static and real-time transit information, multi-modal apps, and virtual transit ticketing – in 70 U.S. cities. It finds that residents of 19 cities, with a combined population of nearly 28 million people, have access to eight or more of these services, with other cities catching up rapidly.

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Report | NHPIRG Education Fund | Consumer Protection

Trouble in Toyland 2014

Among the toys surveyed this year, we found numerous choking hazards and five toys with concentrations of toxics exceeding federal standards. In addition to reporting on potentially hazardous products found in stores in 2014, this installment of the report describes the potential hazards in toys and children’s products.

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Blog Post

Several recent studies have suggested that air pollution may make COVID-19 infections more severe. These findings fit with previous research documenting how air pollution damages our bodies and makes us more vulnerable to infectious diseases. This new research should spur us to redouble our efforts to reduce air pollution.

Blog Post

Public health experts are starting to draw actionable lessons about the nature of how COVID-19 spreads. In addition to maintaining best practices –physical distancing, mask wearing and hand washing – it’s best to avoid extended, crowded indoor gatherings.

News Release | U.S. PIRG Education Fund

This coming Monday, June 1, will mark the third full month that bills are due since COVID-19 was declared a national state of emergency in March. To help Americans manage their finances, U.S. PIRG Education Fund has published an updated guide with tips on what to do about paying bills during the crisis.

News Release | U.S. PIRG Education Fund

Consumer complaints to the U.S. Federal Trade Commission (FTC) related to the coronavirus approached 50,000 on Tuesday. U.S. PIRG Education Fund has documented the actions taken by the FTC and 14 other federal agencies in response to coronavirus scams.

Blog Post

Public health experts have made it abundantly clear that to safely lift stay-at-home rules we must have four key things we don’t yet have. We need fast, accurate and widely available testing. We need a better plan for isolating and supporting people who have COVID-19. We need sufficient hospital capacity, including medical and protective equipment, to treat all patients safely. And we need more contact tracing. This blog explains U.S. PIRG's support for automated warning and contact tracing, subject to appropriate privacy and civil liberties protections, which can provide critical information quickly about who has potentially been exposed.

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