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Blog Post | Consumer Protection

The CFPB is 4 years old and has a lot to show for it! | Ed Mierzwinski

Tuesday, July 21, marks four years to the day since the Consumer Financial Protection Bureau opened its doors to protect consumers and make financial markets work. We've summarized some of the ways CFPB works for you on a new web page.

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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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News Release | U.S. PIRG Education Fund

Our response to Equifax paying a $650 million penalty for exposing the social security numbers of 148 million Americans to identity theft.

Report | NHPIRG Education Fund

Highway Boondoggles 5 finds nine new budget-eating highway projects slated to cost a total of $25 billion that will harm communities and the environment, while likely failing to achieve meaningful transportation goals

News Release | NHPIRG Education Fund

Highway projects are notorious for wasting taxpayer dollars. In the fifth edition of their Highway Boondoggles report, NHPIRG Education Fund and Frontier Group identify nine new wasteful highway expansion projects across the country, slated to cost at least $25 billion collectively. Over five editions of the report, the groups have profiled 50 boondoggles.

News Release | U.S. PIRG Education Fund

Composting all organic waste -- including food scraps and yard trimmings -- could eliminate nearly one-third of all materials sent to landfills and trash incinerators across the United States. That’s according to Composting in America, a new report released today by U.S. PIRG Education Fund, Environment America Research and Policy Center and Frontier Group. The study outlines best practices for composting programs, which are critical for mitigating the negative impact of waste on the climate and public health.  

Report | U.S. PIRG Education Fund

America throws out immense amounts or trash, most of which is dumped into landfills or burned in trash incinerators. This is a costly system that damages the environment and harms our health. Luckily, communities across the country are turning toward a common-sense and beneficial solution: composting. Composting programs divert organic material – such as food scraps, leaves, branches, grass clippings and other biodegradable material – away from landfills and incinerators and turn it into a valuable product.

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